playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4714286581
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. Wait for a few moments after clicking 'send OTP' and if you still don't receive the code, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for funds earned through gaming activities, not bonus amounts. Users cannot withdraw bonus money, only the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you will need to complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Once completed, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, extending wait times to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and view your transaction history. If your withdrawal is failing, don't worry, as it may take up to 24 hours for the funds to be added to your wallet account. If the issue persists, you can contact their care centre for assistance.
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